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Spa Etikette - What you need to know

Booking Treatments
The earlier you book, the better chance you have of getting the date of your choice. Evening appointments and weekend appointments fill up especially quickly.

Arrival
Come a little earlier than your appointment. You will then have time to calmly hang up your coat and enjoy a relaxing welcome drink.

Delay
If you're late, we will try to do everything to ensure that you will still have your optimal treatment. But since we can not move other reservations, we ask for your understanding in case your course of treatment has to be shortened or changed.

Cancellations
Appointments booked by you are generally binding and are personally reserved for you by our employees. If you think you will not be able to make a session, you must cancel at least 24 hours in advance by phone or Email.

Personal Hygiene
Please arrive freshly showered to all your treatments and massages. If you are coming from work or on the road, you have the opportunity to shower here and feel refreshed. In this case, please come earlier to your appointment.

Communication
We want you to feel really comfortable here and really enjoy your treatment. Please tell your therapist what you would like, whether the temperature is too hot or too cold, whether the massage strokes are too hard or too soft, or if you would like different music.

Tips
Tips are not included in our prices. If you are satisfied with your treatment, you can give any gratuity directly to the therapist or leave it at the reception desk.

Gift Certificates
Do not lose your certificates! They are like cash in your wallet. Lost certificates can not be replaced. Gift certificates are valid for one year and must be redeemed within this time.

 

For further questions, feel free to contact our staff.

Thank you for your understanding!
La Bonita Beauty Spa